Share a Concern or Complaint

The University Place School District is committed to providing strong customer service to our students, parents and community members. It is very important to us that all stakeholders are able share concerns or complaints about their experiences with University Place School District so that these concerns can be addressed immediately.

In most cases, the School Principal is the first person to contact when a student or parent has a complaint or concern related to a particular school. Principal contact information is available on each school's website.

Concerns, complaints or questions involving potential disability discrimination, should be made to the district Section 504/FAPE/ADA Officer, Kelly McClure, (253) 566-5600, 3717 Grandview Drive West, University Place, WA 98466. [email protected]

Concerns, complaints or questions related to any other form of discrimination, should be made to the district Civil Rights Compliance Officer/Title IX/ Affirmative Action Officer, Lainey Mathews, (253) 566-5600, 3717 Grandview Drive West, University Place, WA 98466. [email protected]

Concerns, complaints or questions related to transportation should be made to the Director of Transportation & Safety, Torey Heidelberg, (253) 566- 5700, 9311 Chambers Creek Rd., University Place, WA 98467. [email protected]

Concerns, complaints or questions regarding ADA accessibility of the website, should be made to Valerie Miller at the Technology Support Center, (253) 566-5600, 3717 Grandview Dr W, University Place, WA 98466. [email protected]

Any safety concerns can be reported to Torey Heidelberg, Director of Transportation & Safety, (253) 566-5600, 3717 Grandview Dr. West, University Place, WA 98466. [email protected]